We know you’re busy, but we don’t want you to miss important healthcare quality and patient safety news. Here’s a roundup of stories you may have missed but need to take a look at before calling it a week. (Subscribe today if you’d like these news alerts delivered to you.)

  1. Preventing Patient Identification Errors
    Patient identification errors are highly preventable when the right safeguards are in place. Consider three ways of strengthening your organization’s culture of safety and stop misidentification errors from happening. PSQH 
  2. Terrifying Brush With Death Drives Doctor To Fight For Patients
    In her recently published book, In Shock, Dr. Rana Awdish describes her personal ordeal as a critically ill patient which inspired the development of the Clear Conversations program designed to heighten empathy and improve communication with patients. Kaiser Health News
  3. Confused hospital injected antipsychotic drugs into wrong man, lawsuit alleges
    Hospital patients often feel burdened when every person they encounter asks them their name and birth date when they should probably just be thankful for the protocol. Here’s what can happen when clinicians don’t confirm a patient’s identification or, even worse, refuse to listen when a patient tries to explain there’s been a mistake. The Washington Post
  4. Collaboration with hospitalists, rather than competition, improves patient care
    While the hospitalist care delivery model has been around for more than 20 years, organizations have been tentative about fully embracing a system which at first glance could seem to devalue the patient/physician relationship. Here’s an example of how one specialty area has developed a program that works for staff and patients.   KevinMD.com
  5. Upstate Golisano Children’s Hospital launches Red Light Safety Project
    Learn more about the steps one New York children’s hospital has taken to implement the No Interruption Zone concept as a way of combating patient safety risks including medication errors. Upstate Online
  6. Improving Patient Care Through Safe Health IT
    In December 2016, Pew Charitable Trusts and the Department of Health and Human Services’ Office of the National Coordinator for Health Information Technology teamed up to lead Health IT Safety Day, an event aimed at bringing IT developers, hospitals and government agencies together to address challenges presented by new technologies including electronic health records. Download the report which evolved following the collaborative discussion.  The PEW Charitable Trusts
  7. Rudeness in Medical Settings Could Kill Patients
    Access a fascinating new study that shows how disruptive behaviors, including rude comments, can render clinicians unable to focus on doing their jobs and can cause them to make mistakes that are harmful to patients. Authors of the study suggest that such behavior could contribute to many of the preventable deaths caused annually by medical error. THE CUT