The level of the quality of care an organization is able to achieve depends a lot on how well medical professionals communicate with each other and with their patients. Here’s a roundup of important healthcare quality and patient safety stories you may have missed but need to take a look at before calling it a week. (Sign up on the right if you’d like these news alerts delivered to you.)
- Under Clinical Nurse Leaders, Quality Metrics Continue to Improve
One Florida healthcare organization attributes declines in bloodstream infections, pressure ulcers, readmissions and falls much to the work of its Clinical Nurse Leaders and navigators. Learn more about the multifaceted roles played the “air traffic controllers” of this and many other facilities.
- Falling forward: Why is it so hard?
Patient falls are reported more often than any other adverse event in adult inpatient settings. Yet, interventions known to prevent falls aren’t being used consistently. Download a practical guide to preventing falls published by American Nurse Today as well as the VA’s Falls Prevention Toolkit here.
- The Problem With Satisfied Patients
A national study suggested that the most satisfied patients are actually much more likely to die within the next four years. That sounds like a problem. Maybe doctors need to be able to tell patients what they need to hear in order to get well instead of what the patient wants to hear in order to feel better about a hospital stay.
- Rethinking Patient Safety
In an interview with the Institute for Healthcare Improvement, Doug Bonacum, Vice President of Patient Safety and Quality at Kaiser Permanente, discusses the importance of improving reliability and the impact of human factors on patient safety.
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